The Dental Market Price Match Guarantee Policy
At The Dental Market, we are committed to providing our customers with the best value for their dental supply needs. Our Price Match Guarantee ensures that you get the most competitive prices on the market while receiving top-quality products and exceptional service.
Policy Overview
Eligibility
Our Price Match Guarantee applies to all dental supplies available for purchase from The Dental Market.
Qualified Competitors
Price matches will be honored against prices offered by dedicated medical/dental retailer sources. These competitors must be recognized retailers specializing in dental or medical supplies and operating within the same geographic region as The Dental Market.
Product Comparison
The product for which a price match is requested must be identical to the one sold by The Dental Market, including brand, model, size, and specifications.
Valid Proof of Price
To qualify for a price match, customers must provide valid proof of the lower price offered by the competitor. Acceptable forms of proof include a current advertisement, a screenshot of the competitor's website displaying the lower price, or an official quote or invoice from the competitor.
Verification Process
Our team will verify the lower price and the competitor's eligibility to ensure compliance with our Price Match Guarantee policy.
Price Adjustment
If the price match request meets all the criteria outlined in this policy, The Dental Market will adjust the price of the product to match the competitor's price.
Exclusions
Our Price Match Guarantee does not apply to the following:
- Prices offered by unauthorized sellers or individuals on online marketplaces. (i.e. Amazon, eBay etc.)
- Prices offered as part of liquidation sales, clearance sales, or closeout events.
- Prices that are the result of typographical errors or inaccuracies.
- Prices offered on products that are out of stock or unavailable for immediate purchase.
- Products with short shelf life/expiration period (less than 1 year from intended date of purchase).
- Products that are missing, or are not within original packaging.
These additional exclusions ensure that we maintain the quality and integrity of the products we offer through our Price Match Guarantee policy.
Policy Enforcement
The Dental Market reserves the right to modify or discontinue the Price Match Guarantee policy at any time without prior notice. Decisions regarding eligibility for price matches are at the sole discretion of The Dental Market and are final.
How to Request a Price Match
To request a price match, please contact our customer service team at 1-800-494-7072. Be prepared to provide the following information:
- Your contact information.
- The product name, SKU, or item number.
- The competitor's name, the advertised price, and the source of the price (advertisement, website, quote, etc.).
- Proof of the lower price as per the requirements outlined in this policy.
At The Dental Market, we are dedicated to ensuring your satisfaction with every purchase. Our Price Match Guarantee reflects our commitment to offering you the best value for your dental supply needs.
The Dental Market
1-800-494-7072
http://www.thedentalmarket.com